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Technology professional liability

Protection for technology risks  

For technology companies such as software developers, cloud computing providers, and website design firms, delivering quality products and services is paramount, as their clients rely on them for security and reliability, 24/7.    

But sometimes, work doesn’t stay on schedule or go as planned – along with the ongoing threat of privacy breachesransomware attacks, and other cyber risks – any of which can derail operations, damage client confidence, and result in costly claims   

Our technology professional liability solution, Tech Insure, helps protect technology companies against claims alleging errorsomissions, and other wrongful acts arising from the services they provide.  


A protective partnership     

Solutions for complex risks

For businesses in the technology sector, even one coding erroror security breach can cause significant damage to a business’ reputation and bottom line 

Our Tech Insure solution helps protect technology businesses against these types of professional and cyber liability exposures – all in one convenient policy.  

Coverage highlights include:     

  • Technology and miscellaneous professional liability 
  • Privacy and network security liability 
  • Media liability 
  • Regulatory proceedings, fines, and penalties 
  • Privacy breach expenses 
  • Network asset loss 
  • Ransomware and network extortion threat 
  • Business interruption 
  • Dependent business interruption 
  • Worldwide coverage 
  • Primary or excess coverage available 

We also offer optional coverages, including: 

  • System and dependent failure  
  • Social engineering  
  • Funds transfer fraud 
  • Invoice manipulation  
  • Reputational harm  
  • Voluntary shutdown 

And as these risks evolve, you can count on us to bring the experience, strength, and stability of a Fortune 100 company to every policy.    


Expertise that delivers    

Technology product and service providers support nearly every industry in the world. The roles and responsibilities of tech companies are farreaching, as are the liability risks they face.

Our underwriters and claims professionals have deep expertise in the technology sector and work together to stay on top of trends, identify key loss drivers, and help customers manage costs stemming from claims alleging:   

  • Mistakes and oversights 
  • Failure to deliver contracted services 
  • Missed deadlines 
  • Breach of privacy 
  • Other negligent or wrongful acts 

And we combine this expertise with a customer-centric service approach to meet your company’s needs. If issues arise, count on us to help protect your business and its employees, finances, and reputation.  


Better control over claims    

Customers feel our commitment to superior service at every stage of the claims process,from first notice of loss to final resolution. With ongoing training, highly experienced senior claims leaders, and a culture that promotes proactive decision making, our claims teams are empowered to deliver better outcomes.     

  And because they work closely with the underwriters who develop our professional and cyber liability coverages, these seasoned claims professionals are better equipped to resolve claims quickly, limit litigation, and control costs.     

   With our technology professional liability solutions, customers can benefit from:     

  • Dedicated claims teams with in-depth experience investigating, evaluating, and resolving professional liability claims 
  • Rapid response to cyber events via our Cyber Response mobile app, available for iOS devices and Android devices 
  • Riskmanagement, training, and compliance resources through  
  • A virtual privacy hotline for chief information security officers 
  • A 24/7 data breach hotline 


Get in touch

John Soular

Vice President, IronPro

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This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions. Any inquiries regarding the subject matter set forth herein should be directed through licensed insurance professionals.

Coverage and insurance are provided and underwritten by Liberty Mutual Insurance Company or its affiliates or subsidiaries. When we offer insurance products, we will state clearly which insurer will underwrite the policy. Some policies may be placed with a surplus lines insurer. Surplus lines insurers generally do not participate in state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers.