COVID-19 resources and FAQ
Our workers compensation claims specialists are working hard to identify those on workers compensation who are at higher risk and those impacted by COVID-19. Your claims specialist may call or email you about the following issues.
To support social distancing, and so you do not need to deposit a check, your claims specialist might call you to activate electronic funds transfer. This can deposit your payments directly into your bank account. It’s quick and easy.
If your medical appointment is postponed or canceled due to COVID-19, we will help you with finding other providers, depending on rules in your state. We may also connect you to telemedicine or telerehabilitation, if appropriate.
Also to support social distancing, we can help you find a drive-thru pharmacy, sign up for mail order, or get a refill extension for your medications.
Frequently asked questions:
This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions. Any inquiries regarding the subject matter set forth herein should be directed through licensed insurance professionals.
Coverage and insurance are provided and underwritten by Liberty Mutual Insurance Company or its affiliates or subsidiaries. When we offer insurance products, we will state clearly which insurer will underwrite the policy. Some policies may be placed with a surplus lines insurer. Surplus lines insurers generally do not participate in state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers.
